Privacy Policy

Who we are

This privacy policy applies to WonderWithWeb, operated by Webina Tangoan, ABN: 73773865399, based in Adelaide, South Australia, Australia.

WonderWithWeb is a purpose coaching brand that sells digital products (the Before 40 Blueprint workbook), offers 1:1 coaching sessions, and publishes a free weekly email. Our website is wonderwithweb.com.

For any privacy-related questions, email us at: admin@wonderwithweb.com

What information we collect

We collect only what we need to deliver what you asked for. Here is exactly what that is:

How we use your information

We use your information only for these purposes:

• ✦ To deliver what you purchased or signed up for — your workbook download, coaching session link, or free journal.
• ✦ To send the weekly reflection email — but only if you opted in. Every email has a clear unsubscribe link at the bottom.
• ✦ To send transactional emails — receipts, order confirmations, download links. These are not marketing and you cannot opt out of them (they contain your purchase).
• ✦ To respond to your enquiries — if you email us, we use your contact details to reply.
• ✦ To improve the website and content — we look at aggregate analytics (not individual data) to understand what content is most useful.

We will never use your information to: send unsolicited marketing, sell your data to third parties, profile you for advertising, or share your coaching conversations with anyone.

Who we share your information with

We share your information with as few third parties as possible — and only the ones that are essential to running the business. Here is who they are and why:

We do not share your data with any other third parties. We do not sell, rent, or trade your personal information. Ever.

Your rights (Australian Privacy Act 1988)

Under the Australian Privacy Act 1988 (and the Australian Privacy Principles), you have the following rights:

• ✦ Right to access — You can request a copy of all personal information we hold about you.
• ✦ Right to correction — If any information we hold is inaccurate, you can ask us to correct it.
• ✦ Right to deletion — You can ask us to delete your personal information. We will do so unless we are legally required to retain it (e.g. financial records for tax purposes).
• ✦ Right to unsubscribe — You can unsubscribe from marketing emails at any time using the link in any email, or by emailing us directly.
• ✦ Right to complain — If you believe we have mishandled your information, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

To exercise any of these rights, email us at admin@wonderwithweb.com. We will respond within 30 days.

Cookies

Our website uses cookies — small text files stored on your device. Here is exactly what we use and why:

You can disable cookies in your browser settings at any time. Note that disabling essential cookies will affect how the shop functions.

How long we keep your data

• ✦ Email list subscribers: Until you unsubscribe or ask us to delete your data.
• ✦ Purchase records: 7 years from the date of purchase, as required by Australian tax law (the ATO requires businesses to keep financial records for 5–7 years).
• ✦ Coaching session notes: Kept confidential and deleted on request at any time after the coaching relationship ends.
• ✦ General enquiry emails: Kept for up to 2 years in case of follow-up, then deleted.

How we protect your information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Specifically:

• ✦ Our website uses SSL encryption (https) — your connection to this site is secure.
• ✦ Payments are processed by Stripe — we never see or store your full card number.
• ✦ Our WordPress admin is password-protected and only accessible to us.
• ✦ Our hosting provider (Namecheap) maintains server-level security measures including firewalls and regular backups.

No method of data transmission over the internet is 100% secure. We cannot guarantee absolute security — but we take this seriously and use reasonable industry-standard measures.

Links to other websites

Our website may contain links to third-party websites — for example Instagram, Pinterest, or resources we recommend. This privacy policy applies only to wonderwithweb.com. We are not responsible for the privacy practices of any other website. We encourage you to read the privacy policy of any website you visit.

Children's privacy

WonderWithWeb is designed for women aged 35 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at admin@wonderwithweb.com and we will delete it promptly.

Changes to this policy

We may update this privacy policy from time to time — for example, if we add a new product, change our email provider, or if Australian privacy law changes. When we update it, we will change the "Last updated" date at the top of this page. If the changes are significant, we will notify our email subscribers directly.

We encourage you to review this page periodically.

Contact us

If you have any questions about this privacy policy, or if you want to access, correct, or delete your personal information, please contact us:

We will respond to all privacy requests within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.